Returns & Exchanges
At BioRevive, we stand by the quality of our sustainable fashion and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to make the process as eco-friendly and seamless as possible to ensure your complete satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original biodegradable packaging and include the packing slip to ensure our team can identify your order quickly.
Ship It Back
Affix the prepaid carbon-neutral shipping label provided in the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing